Over the next five years, we’ll build on strong foundations to establish Herts as a digital-first university where technology drives our community’s impact.

Our aim is to create a dynamic digital environment that directly supports our goals in education, student experience, research, and global reputation. With trusted data empowering smarter decision-making, we’re set to enhance the services we offer our entire community.

Over the next five years, we will…

  • leverage digital technology to enrich staff and student experiences. We’ll equip our community with cutting-edge tools and skills that maximise their time and potential
  • adopt sector-leading practices in governance, project management, and evaluation, making sustainable staff and student-focused improvements
  • stay at the forefront of artificial intelligence (AI), continuously capturing new ideas and exploring AI advancements for both academic and operational benefits
  • prioritise cloud-smart approaches to boost scalability and sustainability, creating an adaptable IT ecosystem that responds swiftly to evolving demands
  • continue to embed cybersecurity across all technology, applications, and data management practices, making it a cornerstone of our operations
  • support our carbon net-zero initiatives with a digitally driven strategy, supporting our responsibilities as an anchor institution.

What we are already doing well…

A key priority in the constantly evolving technological landscape is improving the student experience and supporting our academic colleagues in a highly competitive sector. We have improved existing systems, and introduced new projects that will upgrade our infrastructure and provide opportunities for staff to gain new skills in a culture that encourages knowledge-sharing and continuous professional development.

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“Our focus is on enhancing the student experience and supporting colleagues. We offer ongoing development projects and opportunities for staff to acquire new skills in a culture of knowledge-sharing and professional growth. I take pride in our continuous service improvements, including upgraded systems, study spaces, and collaboration on new AV and IT solutions including AI tools."

David Gillard

Chief Information and Digital Officer