Office of the Dean of Students
Geraldine Ward (Dean of Students) is responsible for a wide range of responsibilities including:
- Residence Life and Safeguarding team
- Student Community and Safeguarding team
- Student Wellbeing
- The Chaplaincy
- University Day Nursery
- The Medical Centre
- Student complaints and appeals.
Areas of responsibility
Chaplaincy
The Chaplaincy is based in a purpose–built, multi-faith and multi-cultural centre. Both students and staff are welcome to take time out for the spiritual side of life.
Student Community and Safeguarding team
The Student Community and Safeguarding team supports students living in private off-campus accommodation and monitors, improves and impacts on community-based engagement and interaction with the local community.
- Head: Claire Hartridge, Deputy Director Safeguarding and Community
- Find out more about the Student Community and Safeguarding team
Student Procedures
Our Student Procedures team support the investigation and administration of complaints and appeals. They also organise Student Academic Misconduct Panels and Student Disciplinary Panels and manage the correspondence and documentation associated with this process.
- Head: Claire Hartridge, Deputy Director Safeguarding and Community
Contact the Student Procedures team at studentprocedures@herts.ac.uk
Residence Life and Safeguarding team
Our team of Residence Life Officers are responsible for the welfare, pastoral care and discipline of all students living on campus.
- Head Claire Hartridge, Deputy Director Safeguarding and Community
Find out more about support on campus.
Student Wellbeing
Student Wellbeing delivers a range of professional, specialist services to support you with emotional, mental health, disability and health related issues. Staff within Student Wellbeing also provide safeguarding and support for Degree Apprenticeship learners as well as advice and support on sexual violence, harassment & bullying and student EDI matters.
- Heads: Viju Patel, Deputy Director Student Wellbeing
- Find out more about Student Wellbeing.
Medical Centre
The medical practice on the Hatfield College Lane campus has been specifically developed to meet the needs of students living on campus or in the local area.
University Day Nursery
The University has a Day Nursery on the College Lane Campus and is committed to the provision of childcare facilities for use by the students and staff.
Contact us
Email the Office of the Dean of Students for more information on any of the above.