Refunds
If you need to apply for a refund, please check the information below to make sure you're eligible and if so, how much you're entitled to.
The information applies to all students; full and part time, Home/EU and international, undergraduate and postgraduate who withdraw or rest from a programme or modules. Please note the refund dates do not apply to UH Online or Research students
Key information
- Refunds to students will be made to the country and the account from which the money was sent. This is to comply with money laundering guidelines
- Monies paid to the University by the Student Loan Company cannot be refunded to the student
- Refunds will only be processed on completion of the tuition fees refund form (PDF - 0.07 Mb)
- Please submit your refund application form by email to refunds@herts.ac.uk
- To find out more please read the Student Refund and Compensation Policy Document for the relevant academic year
- Registered students withdrawing from your course, please do not complete a refund form until you have formally withdrawn from your course and you have checked your liability
Semester A
Withdrawal Date | Home Student Liability % | International Student Liability % | Refund - Home Student | Refund - International Student |
|---|---|---|---|---|
Prior to 9 October 2023 | No fee liability | No fee liability | Full Refund | Full Refund |
9 October 2023 | 25% of tuition fees | 65% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees. | Where payment made by student. Payment less 65% of full tuition fees |
8 January 2024 | 50% of tuition fees | 100% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | No refund |
15 April 2024 | 100% of tuition fees | n/a | No refund |
Semester B
Withdrawal Date | Home Student Liability % | International Student Liability % | Refund - Home Student | Refund - International Student |
|---|---|---|---|---|
Prior to 5 February 2024 | No fee liability | No fee liability | Full Refund | Full Refund |
5 February 2024 | 25% of tuition fees | 65% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees. | Where payment made by student. Payment less 65% of full tuition fees |
6 May 2024 | 50% of tuition fees | 100% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | No refund |
5 August 2024 | 100% of tuition fees | n/a | No refund |
Semester C
Withdrawal Date | Home Student Liability % | International Student Liability % | Refund - Home Student | Refund - International Student |
|---|---|---|---|---|
Prior to 27 May 2024 | No fee liability | No fee liability | Full Refund | Full Refund |
27 May 2024 | 25% of tuition fees | 65% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees. | Where payment made by student. Payment less 65% of full tuition fees |
23 September 2024 | 50% of tuition fees | 100% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | No refund |
6 January 2025 | 100% of tuition fees | n/a | No refund |
Non-refundable Element
International students who pay a deposit of £5,000 for tuition fees and then decide not to attend the University will lose £2,500.
If a student attends and then subsequently withdraws they will be liable for the fees as stated above. Please email finance-tuition@herts.ac.uk for more information.
Any questions?
Contact our Refunds team for more advice on your refund application.
| Tel | +44 (0)1707 284800 |
| refunds@herts.ac.uk |